Privacy Policy

Last Updated: 24/11/2025
ZONEX Travels Pvt. Ltd. – Kerala

This Privacy Policy explains how ZONEX Travels Pvt. Ltd. collects, uses, and protects the personal information of customers who visit our website or use our services. By using our website, you agree to the terms described here.

1. Information We Collect

We may collect the following types of information:

• Name, email address, phone number, and address
• Passport details, date of birth, and nationality for travel bookings
• Payment information (processed securely through third-party gateways)
• Travel preferences, booking history, and communication details
• Website usage data such as IP address, browser type, and pages visited

We do not collect any information that is not required for providing travel services.

2. How We Use Your Information

Your information may be used for:

• Processing bookings, reservations, and travel arrangements
• Communicating updates, confirmations, and trip details
• Payment processing and billing
• Customer support and service improvements
• Sending promotional offers or updates (only with your permission)
• Legal compliance and verification purposes

We use your information only for legitimate business purposes.

3. Sharing of Information

We may share your information only with:

• Airlines
• Hotels and accommodation partners
• Visa processing authorities
• Travel insurance providers
• Transport and travel service suppliers
• Payment gateways and financial institutions

We do not sell or share your information with unauthorized third parties.

4. Data Security

We follow industry-standard security measures to protect your data from:

• Unauthorized access
• Loss or misuse
• Damage or alteration

Payment information is handled through secure, encrypted gateways.
However, no online data transmission is 100% guaranteed, and users share information at their own risk.

5. Cookies and Tracking

Our website may use cookies to improve:

• User experience
• Website performance
• Personalized content and offers

You can disable cookies through your browser settings at any time.

6. Third-Party Links

Our website may contain links to external websites.
ZONEX Travels Pvt. Ltd. is not responsible for the privacy practices, content, or security of third-party websites.

7. Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your data (unless legally required to retain)
• Opt out of promotional emails or messages

To make any request, contact us using the details below.

8. Data Retention

We retain customer information only for:

• Booking and travel purposes
• Legal and accounting requirements
• Customer support and verification

Data that is no longer needed will be securely deleted.

9. Updates to This Privacy Policy

ZONEX Travels Pvt. Ltd. may update this policy at any time.
Continued use of our website means you accept the updated terms.

10. Contact Information

For any questions or privacy-related requests, please contact:

ZONEX Travels Pvt. Ltd.
KC Complex, Movie Circle, Kasaragod, Kerala
Phone: +91 62827 41007
Email: info@zonextravels.com